Privacy policy

Last updated: April 2, 2025

Thank you for choosing Nord Arms USA, Inc. (“Company,” “we,” “our,” or “us”). We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, who we share it with, and your rights. If you have any questions, email us at [email protected].

We collect personal information you provide when you place an order, create an account, contact us via forms, email, or chat, or subscribe to marketing communications. This may include your name, email, phone number, billing and shipping address, payment details (processed securely by Authorize.net), and any messages or reviews you submit.

We also automatically collect technical data when you visit our website, such as your IP address, browser type, device information, pages visited, and time spent on the site. This helps us improve security, performance, and the user experience.

We use your information to fulfill and manage orders, send order confirmations and updates, respond to customer support and refund inquiries, manage your user account, improve website performance and store offerings, prevent fraud, comply with legal requirements, and send marketing messages if you’ve subscribed. We may also show you personalized content or ads based on your preferences. You can opt out of marketing at any time by clicking the “unsubscribe” link in our emails.

We may share your information with trusted service providers, including payment processors like Authorize.net and PayPal, shipping carriers such as USPS and FedEx, and third-party platforms for email services, analytics, and marketing. We do not sell or rent your information. Data may also be disclosed if required by law or as part of a business transaction such as a merger or acquisition.

We use cookies and similar technologies to maintain your shopping cart, remember your login status, and personalize your experience on the site. You can manage or disable cookies in your browser settings, although doing so may affect certain site functionality.

We use industry-standard security measures to protect your personal information. However, no system is entirely foolproof. Please access our website within a secure environment and contact us if you suspect any unauthorized activity.

We retain your personal information as long as necessary to fulfill orders, provide support, comply with legal and tax requirements, and maintain your user account. Account data is retained until you delete it or request removal.

You may access, update, or delete your account information by visiting nordarmory.com/my-account. You can also request a copy of the data we hold about you or request deletion, except for information we are legally required to keep. You can unsubscribe from marketing emails at any time. California and EU residents have additional privacy rights and may contact us directly to exercise them.

Our website may include embedded content such as YouTube or Vimeo videos, and integrations with services like Google Fonts, SoundCloud, or WooCommerce plugins. These services may collect data as if you visited their websites directly. We recommend reviewing the privacy policies of those third parties.

At this time, our website does not respond to Do-Not-Track (DNT) browser signals due to the lack of a standardized implementation across platforms.

We may update this Privacy Policy from time to time. The latest version will always be posted on our website, with the “Last updated” date noted at the top. Material changes may also be communicated via notice on our website or email.

If you have questions about this policy or wish to make a data request, please contact us at [email protected]. You can also manage your data or account preferences at nordarmory.com/my-account.

By using our website, you agree to this Privacy Policy.